Privacy Policy
Last Updated: August 29, 2025
Maalvelyn (“we,” “our,” or “us”) operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use our Services, make a purchase, or communicate with us. By using our Services, you agree to the practices described in this Privacy Policy. In the event of a conflict between this Privacy Policy and our Terms of Service, this Policy governs the handling of your personal information.
1. Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified data. Depending on your interaction with our Services, we may collect:
- Contact details – name, billing/shipping address, phone number, email address.
- Financial information – credit/debit card details, payment confirmation, transaction history.
- Account information – username, password, preferences, settings.
- Transaction details – products viewed, added to cart, purchased, returned, exchanged.
- Communications – details you share when contacting us for support or inquiries.
- Device information – IP address, browser type, operating system, network, unique identifiers.
- Usage data – website activity such as pages viewed, clicks, and navigation patterns.
2. How We Collect Information
We may collect personal information:
- Directly from you – when you create an account, make a purchase, or contact us.
- Automatically – via cookies and similar technologies when you use our Services.
- From service providers – including payment processors, logistics, and shipping partners.
- From business partners or affiliates – who assist us with marketing and promotions.
3. How We Use Your Information
We use your information to:
- Provide and improve our Services, process orders, and manage accounts.
- Deliver a personalized shopping experience.
- Communicate updates, offers, and promotions (where permitted).
- Detect and prevent fraud, enhance security, and safeguard transactions.
- Provide customer support and resolve inquiries.
- Comply with legal obligations or enforce policies.
4. How We Share Information
We may share personal information with trusted third parties where necessary:
- Vendors and service providers – payment processors, IT support, analytics, storage, fulfillment, and shipping.
- Marketing partners – for advertising and promotional purposes.
- Affiliates or group companies – to support business operations.
- Business transactions – in the event of a merger, acquisition, or restructuring.
- Legal authorities – where required by law, regulation, or valid request.
5. Third-Party Websites
Our Services may include links to websites not operated by Maalvelyn. We are not responsible for the privacy practices of third parties and encourage you to review their policies before sharing personal information.
6. Children’s Privacy
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect data from children. If you believe a child has provided information to us, please contact us so we may delete it.
7. Security and Data Retention
We employ reasonable security measures to protect your information; however, no system is entirely secure. Please exercise caution when sharing sensitive information online.
We retain personal information only for as long as necessary to deliver our Services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights including:
- Access/Know – request details of the personal information we hold about you.
- Delete – request that we erase your personal information.
- Correct – request corrections to inaccurate or incomplete data.
- Portability – request a copy of your data in a transferable format.
- Opt-out – decline marketing communications at any time via the “unsubscribe” link.
We may require verification of identity before fulfilling such requests.
9. International Data Transfers
Your information may be processed outside your country of residence. Where required, we rely on recognized legal mechanisms, such as Standard Contractual Clauses, to ensure protection during transfer.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
Email: help@maalvelyn.com | care@maalvelyn.com
Phone: +91 93617 52186
