Shipping Policy

At Maalvelyn, we are committed to delivering every order with precision and care. This Shipping Policy outlines our processing, delivery timelines, and responsibilities to ensure a seamless experience.

Order Processing

Each order is carefully prepared and packaged once confirmed. Processing typically takes 2–5 business days before dispatch.

Please ensure your shipping information is complete and accurate. Maalvelyn is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Shipping Methods and Delivery

We offer reliable shipping options to ensure safe and timely delivery:

  • Standard Shipping – Estimated delivery: 7–14 business days, depending on location.
  • Expedited Shipping – Available at checkout; estimated delivery: 3–7 business days.

Delivery timelines are estimates and may be affected by factors beyond our control, including customs procedures, weather, or carrier delays.

Shipping Charges

Shipping fees are calculated based on the destination and chosen delivery method. All applicable charges are displayed at checkout prior to payment.

International Shipping

We ship to select international destinations. Customers are responsible for any customs duties, taxes, or additional fees imposed by their country. Delivery timelines for international orders may vary.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. Tracking information allows you to monitor your shipment, though updates may take 24–48 hours to appear in the carrier’s system.

Lost or Damaged Shipments

Maalvelyn takes care to package all orders securely. If your shipment is lost or arrives damaged, please contact us promptly at help@maalvelyn.com | care@maalvelyn.com.

We will review your claim and arrange a replacement or other resolution where appropriate.

Changes to Shipping Information

To avoid delays, please verify your shipping address carefully at the time of purchase. Requests to change the shipping address after an order has been placed may not be accommodated.

Contact

For inquiries regarding shipping, delivery timelines, or tracking, please contact our support team:

Email: help@maalvelyn.com | care@maalvelyn.com
Phone: +91 93617 52186